School Dude

For all Tech Emergencies, call Sylvia Biviano at x3128 prior to submitting a work order

Submit a Help Desk (SchoolDude) Ticket for:

Equipment break/fix
Id requests
Departure technology check
Tech support

One request per ticket, please!

DO NOT Submit a Help Desk (SchoolDude) for Other District Systems and Facility Requests: (Follow the instructions below)

System	Contact
Frontline Time and Attendance	[email protected]
Frontline IEP and 504	[email protected]
Genesis	https://forms.gle/1htQyX4hui62dThC6
Frontline Evaluation Professional Growth	blair.eiseman @sbschools.org
PD systems	[email protected]
Unify/Performance Matters	https://forms.gle/1htQyX4hui62dThC6
Systems 3000/Doculivery	[email protected]
Staff and Student Accounts (Including School Messenger)	[email protected]
Website updates	Contact Building Webmaster
MySchoolBucks	Contact MSB Support 855-832-5226

Facility Related Requests: (Blinds, door knobs, chairs, electrical outlets, etc.)

Report and communicate with your building's Head Custodian (via the building principal). The Head Custodian is the go-to for each building. The Head Custodian will take care of the need or will submit a facility work order for review. If approved, the work order is assigned accordingly.

New equipment requests, reinstallation of projectors, removal of mounted devices, etc.:

Go to building principal or direct report.

Building Admin:

Requests that may be a change to past practice impacting others, involves non-budgeted expenses or requests that should be discussed/planned with administration should not be a work order. New admin laptop requests should be discussed prior to budget cycle.

For all Tech Emergencies, call Sylvia Biviano at x3128 prior to submitting a work order